on 08-11-2022 12:42. Stay safe online. Thousands of conveniently located stores across the country. - Keep all your orders in one place. Your Virgin Media return En route. Your Virgin Media return En route. As you can see from the above, they don’t have any record of any parcels due for my address. Send, collect and return parcels at your local store from early till late, 7 days a week. Virgin Media 8KXE002649370961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 31. Yodel is just the latest victim of a cyber "incident" and undoubtedly will not be the last. Your Virgin Media return En route. Read 2. Hopefully they can reconnect the older hub for now. Forum Team In. Read more. Who we work with. On the desktop application, you can find it by following these steps: Select the profile button in the bottom left corner. Find a. Enter your parcel number on our tracking page to see if you are able to enter this information online. Here to help 🙂. Step 3 - Label the box – a letter came with the. Find a. Track the delivery of your Collect+ parcel with our parcel tracking service. End-to-end tracking via the Yodel website and Yodel app. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). When you create an account on our website you can track your parcels all in one place. Virgin Media 8T6P52794915A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 15. My parcel which was due to arrive on Friday 14th of July never arrived. Have you been issued with a tracking reference number from Yodel at all? What broadband hub are you currently using? Is the landline install so the landline is used via the hub? ^DB”Benefits of connecting YODEL through ShippyPro. Yodel does not arrange refunds or exchanges. Check with your retailer if you can use our home collection returns service or click here to see if you can return through our Deliver to Store service. If you’d like to change the delivery date of an order that has already been dispatched, you’ll need to contact the courier directly. Picking up your package with Click and Collect. Courier firm, Yodel, is experiencing delivery delays following a cyber 'incident' on its network. 44pm, yodel webchat confirmed the drivers sat nav states he was at my location at 3. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Your Virgin Media return En route. Yodel works with many retailers to offer Return to Yodel Store services. Because it was shittly designed, the people in the flats had holes drilled through the front wall and the cables running down the outside of the building. Virgin Media 8T6P52765757A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 01. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. They can choose from thousands of. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Get all of this information in the tracking section of the Yodel Parcel Tracker app. I have been waiting in all day for a new router to be delivered by Yodel. 08. I will need to take a look at this for you, so will pop you over a PM, please keep an eye our for the little envelope Thanks, ZoieHi Arrowmunda, Thank you for the update. Your Virgin Media return En route. Virgin Atlantic Airwaybill Tracking Vnlin Tracking VPost Tracking VRL Logistics Tracking. I called virgin and they said to contact - 5105152 - 2“@crombie_mn Yes the yodel tracking number will be on the account and would begin with JD the order number would be different. Yodel tracking say equipment still en route to Virgin 3 weeks after equipment dropped off. All UK services and prices. Virgin Media 8KXE002654912961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 08. You can track a parcel you're returning in the same way as one you're receiving. Your Virgin Media return En route. Return. Yodel is the least of your issues. Now almost a month later the Yodel tracking shows that it has not been delivered to Virgin. There are now several posts on here about this scam which has happened to me in the last week. Seems a shame to throw in the bin plus don't want a bill from Virgin. I'm in a really frustrating situation. I don't work for Virgin Media. on 02-02-2023 09:43. Since the company’s inception in 2007, its teams have launched and scaled over 300 apps, including start-ups, scale-ups, and. Your Virgin Media return En route. The person told me that i would receive a call to check some details but i don't understand why it had been sent to my local Yodel depot then returned in the first place. We would like to show you a description here but the site won’t allow us. 30pm and still no txt. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Options. Find a. Get all of this information in the tracking section of the Yodel Parcel Tracker app. The tracking code will enable you to track your parcel and will update to show when it is at the chosen Collect+ store. Do you have a tracking number for your delivery? ^ML”Finally, there is a customer service hotline available – 0344 755 0117. Find out what happens if you aren't in when our drivers attempt to make a Yodel. It is possible that the tracking number has more or less characters, it can vary between 8 and 20 maximum. Virgin Media 8QQA47845163A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 08. Here to help 🙂. Hi Arrowmunda, Thank you for updating us. Read more. Received my new - 5055353I’m so frustrated with Yodel. They never were. Special Delivery Guaranteed by 1pm. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). on 16-03-2023 19:38. Find a. Tools. In response to Steven_L. Yodel stole my parcel. 2022 and 23:59 on 31. Get all of this information in the tracking section of the Yodel Parcel Tracker app. It’s easy to track your CollectPlus delivery. Virgin Media 8KXE002649370961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 31. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Send, collect and return parcels at your local store from early till late, 7 days a week. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. Read more. First, Yodel picks up the package from the sender. Find a. Yodel is highly rated from customer reviews on TrustpilotParcels returned to the retailer within 72 hours. VIRGIN MEDIA customers need to be aware of a dangerous new scam designed to trick those already impacted by the ongoing fibre broadband and phone outage across parts of the UK by trying to scam. I signed for it because he often buys odds and ends online. 3 days(2 days taken off work) I have wasted(Fri,Sat and today), waiting on a delivery, what was due on Friday, but then delayed with no further update at all on the tracking page. Your Virgin Media return En route. I'm moving to a new house where the old owners had VM. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been returned to. - Create and view a Collect+ account. . Read more. If you need to cancel your order before it’s been dispatched. Packaging guidelines. How to use Click & Collect. Yodel does not arrange refunds or exchanges. On our wavelength. There are two ways to return a parcel through Yodel. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). Read more. Yodel Direct, formerly known as Collect+, has over 10,000 Yodel shops across the UK, perfect. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714“@RobbieDurham Hi Robbie, thanks for your Tweet, I am sorry you're still waiting for a delivery from Yodel. Use our Courier service online to send, track and return your parcels quickly and easily - all in one place. The kit was due to be delivered on the 3rd. Re: Yodel (oh god, no) email when. Verified account Protected Tweets @; Suggested usersStill no response from this CEO executive team, can I ask why virgin can't just send me a new phone as it is quite obvious I didn't receive the first one? I've not even been asked for evidence to prove I didn't receive my parcel (which I have in abundance)Wanted to update: Yodel have provided me with the picture of delivery and its 5 houses down and so far no one is answering the door, the photo evidence is clear which house it is, what do I do if they refuse to give. Then, drop it off at a Yodel store. Your Virgin Media return En route. Virgin Media 8T6P52751413A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 11. Spoke to them on the chat portal multiple times where I was told it would be delivered on that day. Our new delivery tracking feature is best experienced through the Yodel Xpect service and allows shoppers to follow where the driver delivering their parcel currently is in their local area, keeping shoppers informed on their delivery right to their doorstep. Virgin Media 8KXE002398167961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 13. Drop items off at a time and place that suits you. It operates during the same working hours as the webchat. Hi, I'll keep it short, waited in all day, Yodel tracking stated my parcel was 1 stop away but stayed like this for 2 hours then suddenly changed to delivered at 3. Hi, I have returned a Hub4 as requested via collect plus I have the receipt with the tracking info on, however the last update on the tracking states it was processed at National hub on 7th August with no further update since. If you are not able to rearrange during your delivery, you will need to wait for your driver to attempt to deliver your parcel, when you will receive a calling card detailing what steps you will need to take next: If you have received an Orange. Free tracking and cover available as standard. If we missed you and left a card at your delivery address, there will be an 8-digit reference number printed on there that you can use too. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Read more. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). - Track the progress of your sent parcels. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 41390371405200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Simply text us on 07533 016 422 (for free on a Virgin Mobile) between 7am and 11pm Monday to Friday or 8am and 8pm Saturday to Sunday. We would like to show you a description here but the site won’t allow us. Here to help 🙂. There is no accompanying documentation indicating who the retailer is or who ordered it but a virgin mobile Sim. 7 million in fiscal 2021, up from £9. . Virgin Media 8QQA47853350A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 15. Just to let you know Carley this is not and "acceptable solution " as the green tick implies. Read more. Read more. Close menu. Parcel delivery and tracking FAQs. VirginMedia can you please help!!!! 0 Kudos. Find out the status, location and estimated arrival time of your parcel. The best delivery service for ecommerce will be one that does all the work for you: importing orders, managing contacts and choosing the right shipping. Get all of this information in the tracking section of the Yodel Parcel Tracker app. With parcel deliveries starting from just £2. Simply select the track your. She called back and left a voicemail confirming that it was booked in and would be delivered on Wednesday (tomorrow). neilbz. Enter a town or postcode to find your nearest store: Yodel | Parcel Tracking How to use Click & Collect How will I know when my item has been returned? Parcels made easy. - Find your nearest Collect+ store. Get all of this information in the tracking section of the Yodel Parcel Tracker app. You can watch as your parcel transitions from. 42 (exc VAT), posting a parcel to your family, friends or customers through the Yodel network is easy and affordable. . Find a. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been. Find a. Yodel have failed to find my address for the last 2 days - making it 5 in a row - despite the fact that I spent an hour on their chatbot support yesterday and gave them full written instruction on how to find us. Virgin Media deliver their routers via Yodel And now Yodel's delivery tracker is saying that I am unauthorised to make changes, despite the fact that I only want to see if they've tried. Select the toggle next to Accept chats to switch the status on/off: And in the mobile app you can find it by following these steps:Select Yodel Direct’s print in store service and you won’t need to worry. Virgin Media 8KXE002622808961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 27. Read more. If necessary, repeat this process for an additional parcel. Read more. When your parcel is on its way to you, our courier partners over at Yodel will send you an email or text message and will provide a 2-hour delivery. It is the returned hub that has gone missing on its way back to virgin. Virgin Media 8KXE002617003961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 31. On the 25th I should have received a Virgin hub three under three tv 360 TV box but the only thing that arrived was a virgin hub 3 I'm a new customer I'm paying for TV WiFi and home phone but the only thing that has come is my hub 3. In response to Zach_R. Yodel provides UK parcel tracking for all deliveries, so you can always know where your package is. Virgin Media 8KXE002660400961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 14. Steps to zero. “@MissKarlaJBrown I can only apologise about this, I do see we have sent a query to Yodel Karla - I'm unsure why they've advised otherwise if the weather hasn't had adverse weather. Xpress; Xpect; Xpert;. Now get a letter from Virgin saying I have my TV and phone. This is what it says (which doesn't make sense to me?): - 5105152. Collected and delivered through Yodel's van based network, our tracked returns service delivers parcels to retailers within 72 hours of the collection booking. Download the Yodel app and you'll receive a two-hour delivery window on the morning of your delivery for every parcel delivered to a door. Virgin Media 8KXE002656250961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 02. backtothefuture. Find your local Collect+ store using our Find a Store page (make sure you. Hi my hub was suppose to be delivered on Friday 17th March, I believe my services also started then. and delivery tracking information. The tracking number of a Yodel delivery. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). If you’ve downloaded our mobile app, you can also access your Return to Yodel and Deliver to Yodel parcel information. Get all of this information in the tracking section of the Yodel Parcel Tracker app. 0 Kudos. Find a. I checked online on Yodel’s tracking website and it says it was delivered at 11 o clock on the 11th October. Yodel services Back. The company delivers 150 million items per year and collaborates with 80 per cent of the UK's most significant merchants. Hello. Printing Options. International Tracked & Signed. . Get all of this information in the tracking section of the Yodel Parcel Tracker app. Absolutely crap service. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Kath_F. Virgin Media 8KXE002618304961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 30. However I never received a text from Yodel and eventually after waiting inside and missing work Virgin texts me stating that the package is delayed for “reasons beyond our control”. Return. If your item is being delivered by Yodel, Arrow XL or Royal Mail you'll see an icon that will take you direct to their website, once your item has been dispatched. Yodel does not arrange refunds or exchanges. All you need to do is put our kit in the pack, attach the included label and go to a Collect+ store. Keep an eye on the Yodel tracking site and if you're still getting text messages after it shows the equipment has been returned, we can investigate further if needed. Keep an eye on the Yodel tracking site and if you're still getting text messages after it shows the equipment has been returned, we can investigate further if needed. web. Rob Beck ordered a new router from Virgin Media in March. We would like to show you a description here but the site won’t allow us. Options. Sign up. Thank you for the update, please let us know how things go. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). She said it was an all day delivery so couldn'. These are often set up like phishing emails in trying to make you click on potentially dangerous links, or disclose. Current page: Track and Trace - Track your Item Royal Mail primary footer personal. Read more. Hello received an email from Yodel about a Virgin Media delivery today, but haven’t ordered anything - 5160902. Track package Add package title × Choose country. You are advised to contact your seller and they can help you with the correct parcel details and get back to us. Free tracking available as standard. That evening the Yodel tracker says delivery was attempted but they “couldn’t gain access to the property”. Read more. Latest Articles. Please try again later. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Signed up with VM and hub, tv box and services were due to be delivered and activated on Wednesday (9. How to track a home delivery. Find a. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. Phoned 150 first thing and actually got through to a UK call centre! The original order is now cancelled and a replacement order is being delivered on Saturday although it's still going to be Yodel delivering. Let us know how it goes. Arrowmunda. Yodel is highly rated from customer reviews on TrustpilotMajor CollectPlus retail partners include Amazon, ASDA Direct, Clarks, Dorothy Perkins, House of Fraser, JD Sports, M&S, New Look, Topman, Topshop, Virgin Media, and Republic. Quickstart is the quickest and easiest way to setup our services. Your Virgin Media return En route. Find a. My account. Since then there has apparently been no movement and it is now over 14 days since our upgrade and the period allowed for the return of the equipment. Virgin Media Quickstart set up. 23 but no sign of it. Virgin Media 8QQA47848406A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 14. The guy did say it would be a. It's just that I'm stuck home now, waiting for the delivery without a. You are advised to contact your seller and they can help you with the correct parcel details and get back to us. Find a. You previously mentioned that Yodel claim there's no evidence the parcel is missing, are Yodel stating the parcel has been delivered? What does. I contact virgin and they reckon yodel are delivering it and it’s definitely not been returned. The CEO Executive Team were closed over the weekend and so they were unable to reach out to you then, however I have heard back from the team this morning to advise that they will be reaching out to you ASAP. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Receive a two-hour delivery window for every parcel delivered to a door. Joining in. Virgin Media 8KXE002618304961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 30. I received a text from Virgin stating my equipment will be delivered on 25th July and Yodel would contact me with a 2 hour delivery slot. Virgin Media 8QQA47839032A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. We Link With All These Online Martketplace Platforms. If you won't be in when your parcel is due to be delivered, you can tell your driver what to do with your parcel in. Find a. - 4856480Hub 3 stuck at Yodel. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Thank you. Thanks so much for your patience with this. Virgin Media 8T6P52762904A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 30. Virgin Media 8QQA47843121A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 03. In this conversation. They never came. Good evening everyone, I was wondering if there are any Virgin Media Staff on here that could help me out please? A HUB 4 is supposed to be delivered today (although I can’t wait for the hub 5 to be Honest, so I can use the full speed of the connection on my own Router). My quick start package was due to arrive between 6:30pm - 8:30pm last night. Yodel tell me that it was last tracked loaded onto a van at the depot ready to be delivered to you. My new quick start installation bundle is due to be delivered today via yodel however I have had no tracking information sent to me and when I check my virgin media, orders and appointments, nothing is showing? Will my order be delivered today as planned? Thanks . With signed for options available and £50 cover as standard, your parcel delivery is guaranteed to delight your recipient at their doorstep. Nothing off Yodel. Yodel does not arrange refunds or exchanges. Cannot rate YODEL highly enough, drivers are all friendly and don't leave parcels at front door, they return the next day, best delivery company. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Registration is fast, simple and absolutely free so please join our community today. Have a delivered image sent directly to your device as soon as we have delivered your parcel. Most QuickStart kits have just 6 cables, connectors and powerlines to. Find a. I've called the sales team and I think they're going to try to have it resolved today. Simply drop your parcel off at one of thousands of local Yodel stores. It turned out to be a Samsung phone worth nearly £800, ordered (apparently) from the catalogue. Virgin Media 8T6P52751413A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 11. Expecting delivery of router today but Virgin Media have not given me a tracking number. I spoke to Virgin over the phone on Friday and after a bit of back and forth the agent arranged to send out a Hub 5 to me at no cost. Read more. ^GT”Smart Send from Yodel Direct is our innovative new bulk parcel delivery service that puts you in complete control. Verified account Protected Tweets @; Suggested usersMy parcel of the broadband and TV box was with yodel and before they even attempted to deliver they have sent it back to sender has this - 5111436. We would like to show you a description here but the site won’t allow us. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Text yesterday saying Yodel will be in touch with a 2 hour delivery slot and heard nothing, no tracking number received either. >DG”“@hymus_john Hello John, I am so sorry that your parcel has not arrived. Yodel does not arrange refunds or exchanges. wonkydragon. on 07-11-2022 18:44. Your Virgin Media return En route. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Cannot rate YODEL highly enough. Find a. Yodel does not arrange refunds or exchanges. On the day my phone was due to be delivered I checked Yodel who informed me that the phone would not be delivered and has been returned to sender. “@frostyy13 If you contact the Yodel team directly they'll need to advise further on this, we can't access their delivery systems to check on the location unfortunately. Return parcels to Virgin Media. You also get the freedom to operate within your own timeframes and according to your preferred schedule. With thousands of stores across the UK open early until late, 7 days a week Yodel is your perfect online shopping partner. Virgin Media 8KXE002646908961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 30. Find a. You can return your Virgin Media order for free through Yodel – simply stick the delivery label you received with your order onto your parcel, making sure to cover up or remove the original delivery information. Find a. We would like to show you a description here but the site won’t allow us. The tracking on the yodel site has left me so confused! On Thursday 16th it said returned to sender at 8. Store to Store. We would like to show you a description here but the site won’t allow us. When you download the Yodel Parcel. Yodel customer service said they couldn't do anything without a tr. Your Virgin Media return En route. Check the live status of your order every step of the way, from the moment your parcel is picked up, in transit and out for delivery. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Enter the parcel details. Our Return to Yodel Store puts customers in control of their parcel's return. Returns to online retailers typically take 3-5 working days (from the day our driver collects the parcel from the Yodel store). 01. When you disconnect or change your services we'll send you a pre-paid postal returns pack for any kit we want returned. 3 weeks ago. Track your parcel back to the retailer with a unique code. 05200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 41390371405200072 - Registered in England & Wales Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB 413903714Major CollectPlus retail partners include Amazon, ASDA Direct, Clarks, Dorothy Perkins, House of Fraser, JD Sports, M&S, New Look, Topman, Topshop, Virgin Media, and Republic. Yes you can, download the Yodel app and track all your Yodel deliveries and collections in one place. Find a. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Country customs and restrictions. Please. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Virgin Media 8KXE002617003961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 31. Once the parcel has been returned to the retailer, if you have any queries on when your refund will be processed please contact your retailer directly. Find a. . Your Virgin Media return En route. If you need help or advice about your Yodel parcel delivery or collection, click through to find answers to any parcel query. Beyond a joke. Sometimes the driver may get ahead of schedule and will get to you before the delivery window. Now they have shifted the package JD0002230630967367 to the depot and asked me to coll. Thanks in advance. Read more. Get all of this information in the tracking section of the Yodel Parcel Tracker app. What you now see depends on whether you have a technician installation or upgrade booked, or you are. com. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. International Parcel Tracking. A number of big online retailers, such as AO, Asos, JD Sports, John Lewis, M&S, Very and Zara, offer a click-and-collect service with Yodel. Registration is fast, simple and absolutely free so please join our community today. Virgin Media 8QQA47820961A961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 26. I've replied to numerous emails asking for a returns label but nothing received. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Paul. Unexpected parcel - scam! I hope it's ok to put this here. Track your order on the go, too, through the My Virgin Media app. Thanks for your post and welcome to the community. If the handset order was an upgrade then please speak with our retentions team by calling 0345 6000 789 (or 789 from a Virgin Mobile handset) so that they can re-order it for you. Did not hear from Yodel. Virgin Media 8KXE002649370961 Your return is on its way back to Virgin Media En Route Returned My parcel's journey + 31. If you're returning a parcel using a Print In ParcelShop device, make a note of the long number underneath the printed label and enter it in the box above. Most are open early 'til late 7 days a week. We would like to show you a description here but the site won’t allow us. 14-11-2022 13:05 - edited 14-11-2022 13:11. Read more. Get all of this information in the tracking section of the Yodel Parcel Tracker app. Find a. - Find your nearest Collect+ store. Miles Brignall.